CANADIAN VETERANS' CRISIS LINE  800-273-8255 Veterans' Service Officers Our branch Service Officers are available by appointment. Call 613-233-7292 or e-mail rcl351@rogers.com. Provincial Service Officer Pat Royle 86 Aird Place,  Suite 222  Ottawa, ON K2L 0A1  proyle@on.legion.ca  Toll Free: 1-888-207-3703  Phone: 613-591-0144  Fax: 613-591-0148 Montgomery Branch Service Officer Bruce Kane Phone 613-233-1611 Fax:1-613-565-1902 e-mail: rcl351@rogers.com Zone G-5 Service Officer William (Frank) Stacey (C) 613-697-3824 vets@rcl-zoneg5.ca

WE CARE
The Legion Service Bureau Command Service Officers are here to serve Still Serving CF members, Veterans, RCMP Members and dependants while representing your interests in any dealings with Veterans Affairs Canada (VAC) and the Veterans Review and Appeal Board (VRAB) in claiming disability benefits under the Pension Act or the New Veterans Charter.

FREE REPRESENTATION SERVICES
The Legion professional Service Officers provide counselling, assistance and representational services free of charge, whether or not you are a Legion member. Our representation role is mandated through legislation.

LEGION SERVICE DELIVERY MODEL
The Dominion Executive Council (DEC) adopted a model of service delivery which recognizes that, because of the complexity of the current service delivery process within Veterans Affairs Canada (VAC), and the increasing reliance on such Information Technology (IT) tools as the Client Service Delivery Network (CSDN), the Legion Branch Service Officers should be “Referral Agents” for Command Service Officers who represent clients in their attempt to secure disability benefits from VAC.

Through its network of Branch Service Officers operating across the country since 1926, The Legion Command Service Officers come into contact with potential applicants. The Branch Service Officers are the people who often first come into contact with Veterans, spouses and dependants. They are the eyes and ears of the Service Bureau Network at the grass roots.

All claims initiated by The Legion start with the completion of the Legion Claim Form. Careful completion of this form is of great assistance to the Command Service Officer who will represent the Veteran to initiate a disability claim. The RCL Claim Form should be completed as fully as possible and all authorities must be signed. These authorities give The Legion the right to act as the applicant’s representative, to review Service Health records and other documentation.

CALL US
If you require assistance in gaining access to VAC benefits, including Legion benevolent assistance, or if you have a friend or family member who needs help, please see above for information on how to contact a Service Officer, or call the Dominion Command Toll Free Line: 1-877-534-4666 (1-877-Legion6).

The Legion's definition of a Veteran “A Veteran is any person who is serving or who has honourably served in the Canadian Armed Forces, the Commonwealth or its wartime allies, or as a Regular Member of the Royal Canadian Mounted Police, or as a Peace Officer in a Special Duty Area or on a Special Duty Operation, or who has served in the Merchant Navy or Ferry Command during wartime.” If you or a Veteran you know needs help, please contact a Legion Command Service Officer.